Faq

What brands do you offer? top

We sell many name brand designer clothing and harnesses.  We sell Doggie Design, I See Spot, Handsome Pete and Foxy & Friends and our own line Doogie Couture, and many more!  We also sell gifts perfect for all the dog lovers in your life!

Where is the Doogie Couture clothes made? top

Our Doogie Couture line of dog clothing and collars are produced and sent out from Broughton, Il. USA.  

Do I have to pay return shipping or a return or exchange? top

The customer does have to pay for return shipping for a return item or to exchange an item.  You must contact me before returning or exchanging an item for information on what to do.  

How long do I have to return or exchange an item? top

Items for return or exchange must be sent back within 14 days of receipt of the item(s).  They must be in new, unused condition in order to get a refund or exchange.

Are Doogie Couture dog clothes for small and large breeds? top

Our Doogie Couture dog clothes are for small breeds and proudly made in the USA.

How do I measure my dog for a good fit? top

For a good fit measure your dog around the chest behind the front legs.  The chest measurement is the most important fit.  If you need a longer length than what is listed contact me to see if it is possible.  

How long will it be before my order ships? top

All orders will be shipped within 5-7 business days not including the weekend.  Large orders can take longer.  Orders around the Holidays may take a little longer also.

Can my order be tracked? top

All orders will have tracking numbers so they can be tracked all the way to you.  Once your item(s) ship I will send you a tracking number.  Please make sure your shipping address is correct.  

Can I purchase shipping insurance? top

Shipping insurance can be purchased.  If you would like insurance on your package contact us.  It does cost a little extra and I can give you a quote if you are interested.

What if my package gets lost in the mail? top

Most packages get to their destination just fine and on time.  I put tracking on all of the packages that I ship.  If by chance your package gets lost it is not my fault.  You can purchase shipping insurance if you want.  Contact me for information on shipping insurance if you want to purchase it.

Do international orders have extra fees and who pays for them? top

International packages may have custom fee or duties or other extra fees that are paid by the buyer once your item(s) reach your country.  These fees are not included in the shipping that you pay here.  It is up to you to pay them once they reach your country.